by Dr. Asaad M. Riad
We have discussed in previous article about handling the International patient bad debt and we focused on ordinary tourists who came for a regular trip. Then they have faced an emergency situation and they discovered that they don't hold a valid travel policy OR their policy doesn't cover this specific situation.
Now, we are discussing self-payers who plan, decide and choose a health tourism trip. This type of patient came after they have spent some time comparing different destination, offers, testimonials, itemized medical and non-medical packages. Then they make their decision.